Once your order has shipped, you will be sent a tracking number and carrier name so you can track the shipment.Affiliate Disclosure: This Old House’s Reviews Team is committed to delivering honest, objective, and independent reviews on home products and services. Please understand that when you sign the bill of lading without any notation, you are stating that delivery is acceptable and that the goods have been safely received. Possible concealed damage� and please ask for the drivers signature. If the driver refuses, please mark the bill of lading �driver refused to allow inspection. If you cannot see damage but suspect that it may be possible, please ask the driver to let you open the packaging and inspect. If the product has evident damage, please reject the delivery. To provide this level of service it is imperative that you inspect your shipment carefully upon arrival and that any damage or unusual or concerning condition is marked on the receiving document ( bill of lading ) before you sign. In the event of damage we will reship or refund immediately and you will not have to wait for the shipping claims process. Your purchase is fully insured against shipping damage. ** IMPORTANT - Please Read Carefully ** Inspect Your Shipment ! Prices for this service on the website are estimates based on typical conditions and may vary based on the final destination and the specific conditions at the final location. In either case the installer will then move the components into the room where it will be assembled and leveled. This does vary by location, however, and there are regional installers who require that you take curb side delivery of the item before they arrive. Typically your items will be delivered to the installer who will then bring them to your final location. These services are therefore priced accordingly. The delivery and proper assembly of these products requires additional time and personal. Prices for this service on the website are estimates based on typical conditions and may vary based on the final destination and the specific conditions at the final location.ĭeliver and Install Pool Table and Pro Style Shuffleboard Cartons will be unpacked and debris will be removed. This is subject to a limit of two flights of stairs maximum and 30 minutes assembly. Prices for this service on the website are estimates based on typical conditions and may vary based on the final destination and the specific conditions at the final location.Ī two person delivery service that includes inside assembly of your item in the room of your choosing. Inside Delivery any Room and remove PackagingĪ two person delivery service that includes inside placement of the cartons in the room of your choosing, subject to a limit of two flights of stairs maximum. Please understand that for extreme length products the liftgate option may be of limited value and the customer may still need to assist in getting the item(s) to ground level.Ī two person delivery service that includes inside placement of the cartons in the room of your choosing, subject to a limit of two flights of stairs maximum. At that point, the customers obligations will be the same as basic curb side. This delivery option is the same as curbside except the truck is equipped with a lift gate that will lower the item to the ground. Please make sure that you have sufficient help at receipt to handle your item. Drivers do help sometimes, but they are NOT obligated to. At that threshold it becomes the recipients obligation to get the item off of the truck and to the final set up location. The delivery will be curbside, meaning the driver will stop at the closet curb near the delivery location and the driver will bring the item(s) to the rear of the truck. Transit times vary by the delivery location. We typically ship from our warehouse, or the manufacturers warehouse, within 2 to 4 days of when the order is placed. This is our basic delivery option for heavy shipments and can also be refered to as "back of truck": or "self service". Truck Shipping Options for Heavy Items: Curb Side Delivery Please check the fedex website for service details for your destination zip code FedEx ground, FedEx 2 Day, FedEx standard overnight.
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